Why landlords choose Homelink Lettings?

At Homelink lettings we let our passion for the industry shine through the quality of work that we do and the high level of service we provide our clients. Our aim is to provide a Property Management service for landlords that puts transparency, integrity, quality service and value for money above everything else that we do.

Here are just a few reasons why landlords choose us.

1. Exceptional customer service

Our commitment to service has been the cornerstone of Homelink Lettings since we started.

A true client centred approach has placed us as the preferred letting agent for both tenants and landlords alike.

We go the extra mile to ensure our service exceeds your expectations, we offer a tailored bespoke service and maintain high standards of competence and professionalism. we’re looking to raise the standards in letting, one property at a time.

2. Value for money

Low set up fees, no tenancy renewal fees, no hidden charges and complete transparency.

3. Flexibility - available when you needs us

We realise that questions or issues arise outside normal working hours, which is why we offer our service 7am to 11pm seven days a week, 361 days a year.

4. Local knowledge

Our local professional agents are constantly aware of property trends , prices and opportunities for landlords and tenants.

5. Legal compliance

Homelink Lettings ensures landlords remain fully compliant with all statutory and contractual obligations.

6. Authorised & Regulated

Homelink Lettings are proud to be members of numerous professional and regulatory bodies within the property industry. We hold Client Money Protection (CMP) assuring your money is secure.

We are members of the Property Ombudsman which is an independent and impartial body which deals with complaints and awards financial compensation if appropriate. As a member we agree to abide by a rigorous code of practice.

Homelink Lettings are Rent Smart Wales trained, licensed and registered.

7. Easy to switch

Thinking of changing agent? We make it easy for landlords to switch to us.

We will manage the process from start to finish, it could take just a few days. Leave it all to us.

Do you have multiple properties? We encourage you to switch just one to us, to see the difference for yourself.

8. Supporting the community

We’re committed to supporting the communities in which we work, through events and fundraising efforts throughout the year. We’re always keen to talk and partner with organisations and charities to support a good cause wherever we can.

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Reviews

Very professional, efficient and extremely helpful My accountant spoke very highly of Amalia at Homelink Lettings, I decided to instruct them to manage my apartment in Newport. I have been using their services for the last 2 years now and find them very professional, efficient and extremely helpful.Mr. S - Landlord
With Homelink I feel at ease They have helped me find suitable tenants and have kept me fully informed of any repairs works where needed combined with charging me reasonable rates. With Homelink I feel at ease and confident that my apartment is being very well looked after."Nathan S. – Landlord
Professional and polite Having looked around the majority of agencies in the area I came across Homelink Lettings by chance, it was a real relief to be met by a smile and an abundance of personality provided by Amalia. Amalia was a breath of fresh air, professional and polite."Justin Mathews – Landlord
A refreshing change Thank you Homelink for finding and processing such nice tenants so swiftly and efficiently. Homelink Lettings have proved to be a refreshing change from the usual agents. I was particularly impressed with your attention to detail and property styling of our rental home."Nitin Bhasin – Landlord
Customer service levels are excellent Homelink Lettings have been exceptional at communicating with me from the start of the rental process. Their customer service levels are excellent - very refreshing having had some very below-par experiences in the past. I highly recommend Homelink Lettings to friends and colleagues alike."Jake Nicholls – Landlord – Bristol
Extremely impressed I have recently used Homelink Lettings and have been extremely impressed with the professional way Amalia dealt with my property and was successful in finding me a great tenant within a couple of days. I would certainly recommend this company."Alison – Landlady
Their professionalism, values and care are unique Amalia and her team have made our life easier as landlords. We wanted to let our home in Chepstow and within two days they found the perfect tenant for us. Their professionalism, values and care are unique, and we really appreciate that they look after both tenants and landlords. Amalia's eye for detail is impressive, and she is such a responsive and effective manager that we really have peace of mind knowing that Homelink Lettings are managing our property." Mrs. Alvarez - Landlord
Tailored to our needs We highly recommend their service, it's so tailored to our needs that none of the high street agents could have ever compete with that level of attention, care, service, and price. We highly recommend it!" Elena - Landlord
Best letting agents I have ever worked with Without doubt the Homelink are the best letting agents I have ever worked with. They do everything expected of a professional letting agency and always to an exceptionally high standard. The quality of tenants put forward is always very good. All paperwork and rental payments to us are always up right up to date. I'm always kept up to date with any issues with the property and solutions are always offered." Paul Gray - Landlord
Cares about her tenants What sets Homelink apart from all of the other agents I have worked with over the last twenty years, is that Amalia actually cares about her tenants. This has the very positive effect of her making sure that everything is right in the property for their comfort and peace of mind. And she's certainly not afraid to tell me a few home truths when they're needed, although always in the very nicest way possible."